Opening Hours | Mon-Fri: 9am-5pm

Privacy Policy

Last updated: 22 January 2026

Introduction

India Hope (GTSSS) is committed to protecting your privacy and handling your personal data responsibly and transparently.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, make a donation, or otherwise interact with us. It also explains your rights under UK data protection law, including the UK General Data Protection Regulation (UK GDPR).

By using our website, you agree to the collection and use of information in accordance with this policy.

Who We Are

For the purposes of data protection law, India Hope (GTSSS) is the data controller responsible for your personal data.

Information We Collect

Personal Data You Provide

We may collect personal information when you:

  • Contact us via forms or email

  • Subscribe to updates or newsletters

  • Make a donation

  • Interact with us in any other way

This information may include:

  • Name

  • Email address

  • Any information you choose to include in your message

We only collect the minimum information necessary.

Automatically Collected Data (Usage Data)

When you visit our website, we may automatically collect limited technical information, such as:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited and time spent on the site

This data helps us understand how our website is used and improve its performance.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to ensure it functions properly and to help us improve user experience.

Types of Cookies We Use

  • Essential cookies – required for the website to function correctly

  • Functional cookies – remember user preferences where applicable

  • Analytics cookies – help us understand how visitors use the site

You can control or disable cookies through your browser settings. Please note that disabling some cookies may affect website functionality.

How We Use Your Information

We use personal data only where we have a lawful basis to do so, including to:

  • Respond to enquiries and communications

  • Manage donations and supporter relationships

  • Maintain and improve our website

  • Meet legal and regulatory obligations

  • Safeguard the security of our website

We do not sell or rent your personal data.

Sharing Your Information

We may share your information only where necessary and appropriate, including with:

  • Trusted service providers who support our website or communications

  • Regulatory or legal authorities where required by law

All third parties are required to protect your data and use it only for the agreed purpose.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal requirements.

Usage data is generally retained for a shorter period unless required for security or compliance purposes.

International Transfers

If your data is processed outside the UK, we ensure appropriate safeguards are in place to protect your personal information in line with UK GDPR requirements.

Your Data Protection Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your personal data

  • Object to or restrict processing in certain circumstances

  • Withdraw consent where consent is the legal basis

To exercise your rights, please contact us using the details below.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal data from children.
If you believe a child has provided us with personal data, please contact us so we can remove it.

Links to Other Websites

Our website may include links to third-party websites. We are not responsible for their content or privacy practices, and we encourage you to review their privacy policies.

Security of Your Information

We take appropriate technical and organisational measures to protect your personal data. However, no method of online transmission or storage is completely secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: indiahopeorphans@gmail.com
Address: Cleeve House, Church Street, Cheddar, BS27 3RA

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your data has been handled improperly.